Should 911 Cell Phone Calls Be Sent Directly to City?

Waukesha aldermen to discuss possible ordinance in an attempt to stop 911 cell phone calls being first sent to the Waukesha County emergency communications center.

Editor's Note: This article was updated at 7:45 p.m. Monday with the outcome of the Ordinance and License Committee meeting. Waukesha aldermen will examine the possibility of having 911 cell phone calls routed directly to the City of Waukesha’s dispatch center instead of first being routed through the Waukesha County emergency communications center. Emergency calls made from cell phones are currently routed to the county’s dispatch center. The county then forwards the phone calls to the city’s dispatch center. The issue came up earlier this year when Waukesha considered consolidating its dispatch center with the county’s dispatch center. The average delay in 2011 was 63 seconds, with more than 60 percent of 911 calls coming from cell …

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