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Updated: 11 BID Board Members Resign in Wake of Controversy

Almost all of the Waukesha Business Improvement District Board of Directors will need to be replaced as 11 of its members resign after former executive director's accusations of harassment and bullying.

Eleven members of the 13-member Waukesha Business Improvement District Board of Directors have stepped down from their leadership roles as accusations of bullying, harassment and ineffective communication styles came from its executive director, who left her position earlier this month.

The only board members remaining are Bill Huelsman and Natalie Walters, said Mayor Jeff Scrima.

As a result of the resignations, a move by Alderman Eric Payne and Alderwoman Kathleen Cummings to replace the entire BID board was removed from the agenda of Tuesday's Common Council meeting.

Mass Resignations

Dozens of downtown stakeholders spoke at the beginning of that meeting — with some urging the council to replace the BID leadership and others vehemently denyings accusations of bullying.

An emotional and tearful Jim Taylor took the microphone during Tuesday’s night Common Council meeting as he resigned from the BID board.

Taylor, owner of People’s Park, said he is glad he joined the board. But with the continued bickering and verbal attacks surrounding the BID board, he said it was time to step down.

“I feel terrible for the untruths that are being spoken about Norm (Bruce) and Lynn (Gaffey) and Kerry (Mackay) and Roger (Igielski),” Taylor said.

The controversy stems from a resignation that letter that former Executive Director Meghan Sprager submitted in August that cited hostile working conditions from BID board members as the reason for her departure. A second document from Sprager accused Bruce of having poor communication and leadership styles, and Gaffey of harassing behavior.

Check out Patch's complete coverage of the BID controversy

Spager also attended Tuesday's council meeting and was visibly emotional and upset as board members accused her of being untruthful.

Igielski also resigned Tuesday night, citing ceaseless attacks while he’s trying to help promote the downtown and run his business Allo! Chocolat.

He said he has seen the same people who want to replace the BID board oppose homeless shelter, baseball in Frame Park, sidewalk dining and Freeman Friday Night Live street closures. The opponents and aldermen who want to remove the BID board members “seem bent on trying to punish those of us who are trying to make a difference in the downtown,” Igielski said.

Gaffey, owner of Almont Gallery, also stepped down from her role as vice president of the board.

“I am being personally attacked with allegations that are entirely false,” Gaffey said.

Board member and local attorney Jess Martinez has also resigned from the board. "The allegations against my friends are totally untrue," he said.

Bruce said he was “withdrawing from the negativity” to focus on positive efforts in the downtown.

Mackay said he and board member Ron Loestetter are removing themselves from the board.

“I can’t stay in an organization where this constant challenge is in front of us. … It never seems to end,” Mackay said.

Properties in the downtown area are taxed a special assessment to fund BID services, such as marketing, special events and business recruitment and retention. Sprager reported to a board of directors made up primarily of local business leaders.

After Spager made her allegations, some downtown business owners urged the council to help fix the problems.

Bruce and Gaffey survived votes of no-confidence after a nine-page document from Sprager outlined what she felt were hostile working conditions.

After the majority of the BID board supported Gaffey and Bruce, board members Christine VanderBloemen and Jeff Barta stepped down from their positions.

Also resigning was BID employee John Ward, who served as interim executive director between fall of 2010 and spring of 2011.

Moving Forward from a ‘Deep Divide’

Alderman Paul Ybarra, a past vice president of the Waukesha Business Improvement District, said there’s “a deep divide” in the downtown area, with people “speaking for and against change.”

“I know that both sides want what is best for Waukesha. … With all these resignations, the mayor will be starting fresh with a new slate of board members,” Ybarra said.

Ybarra called for the reinstatement of Sprager and Ward as BID employees to continue the operations of the BID.

“Both are dedicated employees who care. … I am confident that these fences can be mended, maybe slowly, but I am confident these fences can be mended,” Ybarra said.

Alderman Duane Paulson praised the board members who stepped down amid the controversy, which gives the BID a “fresh start.”

“They should be commended for that,” Paulson said.

The downtown is on the “upswing,” said Alderman Steve Johnson.

“It is due to the hard work of several of the people who spoke tonight,” Johnson said. “I just hope we can learn something from what has gone on in the past year.”

Johnny Paycheck September 19, 2012 at 01:43 AM
It certainly appears that Megan Spragher destroyed the entire board for the BID. It seems more retaliatory than anything... Some say she stood up for herself, but one has to wonder if it's worth it considering she destroyed her career in the process. Nobody is every going to want to hire her again and the Journal has already said that the company she was going to work for retracted their offer upon seeing her accusations.
Linda Goodhope September 19, 2012 at 02:10 AM
Johnny I think you are trolling.
Dean Mundy September 19, 2012 at 02:24 AM
With all the name calling and accusations back-and-forth, it's small wonder that it's so hard to find folks to serve...
clearthinker September 19, 2012 at 03:08 AM
It would appear that Norm Bruce and Lynn Gaffey are at the center of most of the controversy(and trouble) regarding the BID. A senior adviser to Mayor Scrima told me that he gave the mayor the names of four people NOT to appoint to the BID board. The BID has the problems that it has today because he chose to ignore that advice and appointed two of those on the list, Bruce and Gaffey. This writer has no confidence in Mayor Scrima to appoint replacements to the BID board. I would hope that the City Council steps in a makes those appointments so that Mayor Scrima can not screw this up, again!
Atron September 19, 2012 at 03:50 AM
Get rid of this BID altogether. It causes more problems and needless expense to the small business persons who have it tough enough to get ahead with government in their front pockets. It's like those homeowners associations. You get a few who want to dictate to everyone else and make it miserable for most. The store owners can work between themselves on whatever promotions they like instead of having another layer of government pushing everyone down while "helping".
Katharine Ann Ulatt September 19, 2012 at 06:55 AM
I am so sorry to see this end in this way. There are so many good people who gave of their time to help bring downtown Waukesha to the wonderful, vibrant place it has become!! Having owned a business downtown for 18 years, when Friday Night was "not alive"and not much went on...it has saddened me to see the lack of cooperation and animosity that has evolved! I only hope that those who have given so much, will continue in their efforts to make their businesses stellar, and in that way stick with the downtown for all of Waukesha's good!!! The time of blame should be gone..those good people have dispersed and I have faith that they will carry forth in a quiet way, but with a constant concern for the health of downtown, which is what it ia all about!
Waukesha Girl September 19, 2012 at 01:09 PM
I find it funny and sad that the people at the front of the controversy are the ones NOT resiging. They are reveling in everyone else jumping ship. Yes Norm Bruce started Friday Night Lives and Lynn Gaffney started the art crawls, but they do not own them, or the rights to them, and the City WOULD carry on without them whether they want to believe it or not. More and more business owners will drop out - and still these hard heads still won't drop out or resign. Sad, just sad.
Yolanda Medina September 19, 2012 at 01:48 PM
I know several members of this board. They are professional, hardworking, people of integrity and if they felt the need to resign, then I believe they did what was right.
@-;-'---- Rose September 19, 2012 at 03:53 PM
I can't give an opinion on this issue because I don't know anything other than "He said-she said" I just need to say that I no longer shop at Norm Bruce's business. I don't like the way he treats customers.
travelone September 19, 2012 at 04:14 PM
I too know several of the members of the BID along with other downtown business owners. Problems are imminent when one person has complete power to appoint a board. The BID has accomplished many good changes in downtown Waukesha and the BID board should remain with new members since many have resigned- but NOT members appointed solely by the mayor and beholden to him.
Johnny Paycheck September 19, 2012 at 04:18 PM
It was probably caused by all the wild gossip surrounding the former executive directors complaints... Making an abuse complaint like she did and then refusing to name names (for a time) brought public suspicion down an all of the boards members.
Carl Spackler September 19, 2012 at 06:29 PM
Now, lets see the mayor resign. Please!
Johnny Paycheck September 19, 2012 at 07:13 PM
A conspiracy theorist, now you're talking! But no, this is just what happens when you air and publicize your employers dirty laundry... People all over the news and internet get to inject their opinions in something they ought not have ever been involved in. I have never met any of them, but I do consider Sprager to be an overly emotional, self destructive fool, based on everything she has written. I would also opine that the board members are exactly what anyone should expect from a bunch of unpaid local volunteers and as someone made the comparison earlier, they are very much like a condo board using their positions to force their will on the members. Why else would anybody even want that job? If the job doesn't pay anything then what do they get for doing it? Power and control, and being unpaid positions you can hardly hope to find a qualified candidate. The stupidest thing in general was to go public with a bunch of unverifiable complaints and accusations, and worse yet to start by making them at the board in general without naming any names. Don't mistake my rant for a complaint though. I love reading about this kind of stuff- it's pure entertainment and in the process I am able to learn a few things about what not to do from some idiot who goes around shooting herself in the foot! :)
Johnny Paycheck September 19, 2012 at 07:23 PM
Good idea. Maybe his dad will give him his old job back?
Chris September 19, 2012 at 11:49 PM
The conflict downtown has been in existence for many years and will continue to be in existence for many more years regardless of who is mayor or who is on the BID board. The conflict is between those who want to bring more people downtown (through events like Freeman Friday Night Live) and those who want to keep people out of downtown. Why would some want to keep people out of downtown? Why because, for a few people who live downtown, more people create traffic and noise, and traffic and noise is bad. Therefore let's create false controversies, personally attack others, and buy our police department some sound meters to become the sound police and stop all of this!
Mike September 20, 2012 at 12:41 AM
Chris is correct. The divide downtown rests upon this simple question: Do the downtown residents, property owners and businesses want more activities downtown which bring more people downtown or not? More activities and people downtown create businesses to be more profitable and property values to rise. Less activities and people downtown cause businesses to lose money and property values to drop. Regardless of what the un-Common Council or bloggers say, the downtown is at a serious tipping point and it all rests on the simple question above.
Gerry September 20, 2012 at 11:08 AM
Chris is correct, "The conflict downtown has been in existence for many years and will continue to be in existence for many more years regardless of who is mayor or who is on the BID board." There should be a thorough investigation into the current allegations as well as why the three previous Bid Directors and BID saff resigned.
Jason J September 20, 2012 at 01:03 PM
(Sarcasm) Why do we need BID or any other entity that tries to improve downtown. I loved it the way it was 10 years ago with shuttered businesses and the only people you would see were drunks and cops after sundown. Now if they could just work together with a less drama then a girls bathroom during Homecoming then they might get somewhere.
Chris B September 20, 2012 at 10:35 PM
I don't think the issue is with any event, per se. I do know that the street closure ordinance in the City of Waukesha is under review at present. That review needs to be completed and recommendation for the ordinance need to be made. Those recommendations need to balance what is best for the city while at the same time respecting the rights of individual property owners.
Chris B September 20, 2012 at 10:38 PM
Not always. I think it may depend on the type of business you have and the type of crowd you are targeting. I believe a vibrant downtown would need to have a variety of businesses targeting a variety of people..
the 'sha guy September 22, 2012 at 04:09 AM
I don't believe the mayor has compllete power to appoint to BID. If the common council does not like the selection, they do not have to approve the appointment.
Kelsie J. Wendelberger September 23, 2012 at 07:15 PM
There is no need for hatred or finger pointing to be sent back and forth; we need to all work together as a community and figure out what we can collectively do which will better everyone. To do this, everyone needs to set aside their own agendas and see how they can serve others, not how others can serve them. Rumors and lies need to stop being spread, and we have to reach a level of trusting transparency for our community. I cannot thank those BID members which have stepped down enough for all they've done and continue to do for our wonderful city of Waukesha. These people really, genuinely care about the community, as do the leaders of our city. For those still a part of BID, please, please be selfless and humble. Waukesha has proven to be an incredible, exciting, welcoming community. Let's augment that momentum, be a positive example, and use this opportunity to show the world what we can be at our fullest potential! Everyone else: Keep in mind-It was not the BID that brought us Friday Night Live, the Art Crawls, GuitarTown, and all the other countless incredible accomplishments, events, and assets that our city has. It was the fantastic people and innovators who truly are passionate about positively enhancing the lives of our citizens. Keep us the great work, Waukesha. Let's be one city united, not one city divided. We've done all this already - just think of the possibilities if we all worked together! Enough with the hating and rumors. It's time to restore our city.
Don Smartt September 24, 2012 at 12:31 AM
Wow! Witnessing the damage being done to all involved....is a potent reminder to one who works daily in the vineyards promoting and nuturing the 'good news' about downtowns that a community that fails to find the right balance between those who live in downtown (something many communities strive for and fail to achieve) and those who require a return on the investment they have made in the properties and businesses they own and operate (also something striven for but often not achieved). Two New Jersey communities and the conflict they are managing come to mind: Hoboken and Belmar. The personal and community cost is high when the leadership of a community fails to maintain the balance needed. Dynamic tension that challenges a community's creativity, patience and farsightedness is far preferable to the deconstruction that is taking place at the moment.

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