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'Hostile Work Environment' Leads to BID Executive Director's Resignation

Meghan Sprager, second BID director to quit in two years, said she was treated in a "disgraceful manner" by leaders of the business district.

 

Accusing leaders of the Waukesha Business Improvement District of "excessive bullying" and treating its staff in a "disgraceful manner," the executive director of the organization has resigned.

Meghan Sprager, who has been on the job for just more than a year, will stay with the BID through the conclusion of Art Fest on Sept. 8.

However, Sprager who has played a key role in the success and growth of the  Waukesha Farmers’ Market, said she can no longer tolerate the "hostile work environment."

“Please know that my decision to leave the organization was not made rashly,” said Sprager in her resignation letter, which is attached to this article. “It came after months of inexplicable conflict brought on by the BID’s leadership. The disgraceful manner in which I, as well as others who work for or are a member of the BID, have been treated by the present BID leadership is clear to many individuals.”

Properties in the downtown area are taxed a special assessment to fund services of the BID, such as marketing, special events and business recruitment and retention. Sprager reports to a board of directors made up primarily of local business leaders.

“It is my observation that the BID is very unhealthy,” Sprager wrote. “It cannot continue operating in its current state. As presently configured, the lack of civil discourse among the BID’s leadership provides a playground for manipulation and excessive bullying.

"This, in my opinion, is why it has been historically difficult for the BID to retain executive directors, and it has poisoned the organization to such a degree that I no longer feel that there is any possibility for anyone to effectively administer the organization in this capacity," she added.

Sprager has obtained work with a different organization with help of a BID board member.

Sprager began working for the BID in May 2011 and had an annual salary of $65,000 at that time. She previously served as director of development and communications at La Casa de Esperanza.

When she was hired, Sprager said she was “passionate” about the downtown area. Sprager replaced Karen Richards, who resigned from the position in fall 2010.

It hasn’t been without its trouble and drama during the past year. The downtown’s leaders have vastly differing opinions, especially surrounding the street closure and Waukesha GuitarTown.

Still, she earned praise Tuesday from at least one BID board member.

“She always has a smile and always approaches problems with an optimistic approach,” said Alderman Roger Patton, who lives in the downtown. “We have been very happy with her work.”

Related Topics: Downtown Waukesha, Meghan Sprager, and Waukesha Business Improvement District

Waukeshanative

9:25 pm on Tuesday, August 21, 2012

Good for her..I am a victim of bullying in the work place as well. It never ceases to amaze me that is is tolerated in this day and age. I as well had to leave a job I loved due to this. It is time that us victims stand up to these adult bullies. Some attorney needs to look into this untapped lawsuit market to show these companies that this treatment is unethical and illegal!!

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Koolfool

9:40 pm on Tuesday, August 21, 2012

As a downtown property owner and a business owner, I like to thank Meghan for all her help. I wish her the very best and it is downtown's loss.

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Danny

11:00 pm on Tuesday, August 21, 2012

Seems like this person was just not committed, and may be job hopping to get a larger salary.

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Sarah Millard

8:30 am on Wednesday, August 22, 2012

Danny,

I don't know if you have seen Meghan working, but I have. She has put in longer days than anyone I know. She was always working hard in her job. But if anyone feels they are being mistreated or in a hostile working condition, can we fault that person for doing what they feel is best for them?

Grace Lusk

2:05 am on Wednesday, August 22, 2012

Danny: Pretty uninformed, ignorant comment. Rule of thumb - educate yourself, then speak.

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concern citizen

2:35 am on Wednesday, August 22, 2012

Danny are you one of the bullies??

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Pennyluhu

3:54 am on Wednesday, August 22, 2012

What?? You mean there's a litigation market that hasn't been tapped into by some vultureesque lawyer? Aren't there enough frivolous lawsuits clogging our judicial system? Same rule for you, waukeshanative as for Danny. Adults should be able to navigate this journey called life without rushing toward a lawsuit.

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Lynn

5:13 am on Wednesday, August 22, 2012

This Business Improvement Director was nearly impossible to get a hold of and did nothing to help improve my business. Now we find out that our hard earned tax dollars were being wasted on this director's salary of $65,000 per year. Government at its finest. Unbelievable!!!

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Christine VanderBloemen

11:17 am on Wednesday, August 22, 2012

Not your hard earned tax dollars unless you are a property owner. Meghan has worked tirelessly for the good of the entire BID, property owners and business owners. To make a comment like you did is a sign of ignorance. Meghan has always returned my phone calls when she had time. I was always polite enough to let her know if my concern need an immediate response or not. Others have not been that polite and have just demanded immediate action on their items. Good for Meghan. Her next employer is lucky to have her. She is a gem and too bad not enough people understood that.

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Sarah Millard

1:09 pm on Wednesday, August 22, 2012

BID Board Member Lynn Gaffey did not write this comment. Just a reminder that Patch's terms of use are to not deceive people. There are a lot of people commenting on this story that could lead others to believe that members of the BID board are leaving these comments. Respectfully asking people to stop doing this before I have to start deleting comments.

Waukeshanative

6:58 am on Wednesday, August 22, 2012

When none of these city governments and companies due anything to protect the innocent victims they s/b held liable. I am sorry. They say that work place bullying is worse than any form of sexual harassment in the work place and I am testament to that. Is it not clear that this is a problem when not only one but two people have left this position due to this. People need to wake up and get with reality and see that you are loosing good employees because we have no voice.

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kcabeznorb

7:55 am on Wednesday, August 22, 2012

Name some names......call out the bully(s). I would love to see the which business's are the anti's to FFNL, street closures, guitar, etc. And which ones support these activities.

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the 'sha guy

8:17 am on Wednesday, August 22, 2012

@kcabeznorb,

Pretty ignorant comment if you think the bullies are the ones AGAINST those events. Perhaps you should attend a BID board meeting and find out for yourself.

Or, talk to the President of the BID. He should be able to point out who the bullies are. Especially if you ask him in a room with lots of mirrors.

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kcabeznorb

8:42 am on Wednesday, August 22, 2012

Excuse my ignorance. And I see you named a name in a round-a-bout way.

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Christine VanderBloemen

11:26 am on Wednesday, August 22, 2012

It does not matter who is pro or con street closures and/or WFFNL. What matters is that some people attack those who disagree with them. What matters is that these same people refuse to sit down with people who disagree with them and respectfully work through their differences. That is what is wrong with the downtown. Lack of respect and civility.

Roger

8:52 am on Wednesday, August 22, 2012

The thousands of families that have experienced the downtown Art Crawls, Farmer's Market, Friday Night Live music, and outstanding businesses, know that this is not because of one over-paid and under-committed government employee.

The positive momentum downtown is the result of the dozens and dozens of people who are united, care about our sense of community, volunteer, and remain committed to renewing our downtown. 

Thankfully our downtown businesses - and social, music and artistic events - will continue to move forward!

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Sarah Millard

11:25 am on Wednesday, August 22, 2012

Just to clarify for everyone, this Roger user is not Roger Igielski, owner of Allo! Chocolat and President of the Downtown Business Association. Nor is it Roger Patton, the downtown alderman.

Sonia

9:40 am on Wednesday, August 22, 2012

"over-paid and under-committed".

I sense a theme. An anti-Meghan PR campaign being waged here?

$65,000 is not over-paying for someone who is at Meghan's level of skill, well-connectedness with City and County government, experience in fundraising, and combination of assertiveness and political savvy. Add to that the stressful work environment, and working 6 days a week. I don't know how many hours she put in every week, but I would imagine it was well over 40, without overtime pay I would bet.

The situation in Waukesha in general--and in downtown Waukesha in particular--is so disfunctional. I hope this is a wake-up call. But I'm pretty sure that after Karen Richards resigned people said this should be a wake-up call.

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Shawn Reilly

10:42 am on Wednesday, August 22, 2012

Meg is and was a tireless worker for the BID. She was also an effective champion of the BID. I was the Bid President when she started with the BID and I found her work ethic and job skills to be unmatched. I was also on the Committee that hired her. This Committee received more than 30 applications for the position and Meg was the unanimous choice to become the BID Director. She was not "over paid" or "under committed" or "impossible to get ahold of."

Based upon how others have been treated in the postings in the past, expect numerous unanimous postings insinuating that Meg was a bad employee in some way. I think discourse on important issues like this would be so much more worthwhile if the comments on blogs and online news sources would require the posters full name. To me, an anonymous post is pointless. There is no way to gauge the posters credibility or their knowledge of the subject. An anonymous posting is just a pointless rant.

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Shawn Reilly

10:44 am on Wednesday, August 22, 2012

opps - 2nd paragraph, 2nd line I wrote "unanimous" Should have been anonymous.

Becky

10:58 am on Wednesday, August 22, 2012

Sonia, do you work for big government? And Shawn, how have you specifically made downtown better?

Sure the small businesses in downtown have heathy debate, but it's the small businesses that brought us the Art Crawls, GuitarTown and Friday Night Live, which thousands of people enjoy.

The small businesses know best!

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Shawn Reilly

11:39 am on Wednesday, August 22, 2012

Becky (no last name) asks
"And Shawn, how have you specifically made downtown better?"

I guess you are saying that I know best. I own a small business and real estate in downtown Waukesha. I remodeled the building and received an award from the City and the BID. I am presently on the BID Executive Committee. i was the Past President of the BID and was a BID Director for 3 plus years.. I live in downtown Waukesha. My business has contributed monetarily to many downtown events. I have contributed my time to the Farmer's Market, downtown cleanup, the Bike Race, the Christmas Parade, Guitar Town and other events. Since you are asking; Becky, how have you made downtown better? Your answer should include your full name if you want to make it worthwhile.

Christine VanderBloemen

11:31 am on Wednesday, August 22, 2012

Becky,
True the businesses have brought good things to downtown but don't forget who purchased the properties and have a larger investment in the downtown than do any of the business owners. Why aren't our concerns given equal respect? That is a question which I have never had answered.

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Jan Getz

12:14 pm on Wednesday, August 22, 2012

The entire BID staff should be scrapped. There are still people in Waukesha with integrity and the desire to serve in a respectful manner. Let's get this done!

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Christine VanderBloemen

5:32 pm on Wednesday, August 22, 2012

Excuse me. So you are saying that the staff of the BID are not people of integrity? Obviously you do not know any of them or have never met any of them. Shame on you for making such a comment about people you obviously do not know.

Bill

12:32 pm on Wednesday, August 22, 2012

Yes, if the outgoing BID director had integrity she would not be make false allegations against the downtown small business owners. She simply has not backed up her allegations with any facts. 

Also if the outgoing BID ditector was respectful she would not speak poorly about the place she worked, especially since she already has another job lined up. How will her future employer feel about this backstabbing behavior? It's simply not professional.

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Christine VanderBloemen

5:34 pm on Wednesday, August 22, 2012

Bill, obviously you did not read Meghan's resignation letter. She does not want to name names in order to protect the businesses of the people who have acted unprofessionally. She never said all businesses or business owners. She also praised the downtown. You are completely misinformed.

Chris B

1:18 pm on Wednesday, August 22, 2012

Does the BID Board or Committee get tax dollars from the city's budget??? If that is the case, aren't they subject to open records requests and posting meeting notes?
As a resident of the citizen of Waukesha, I am concerned that there are allegations of a potential hostile work enviroment. If the city does provide tax dollars, then wouldnt' that potentially put the city at increased risk, especially if those allegations are true?

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Sarah Millard

1:21 pm on Wednesday, August 22, 2012

Chris - the BID does receive tax money - it is subject to open records requests and open meetings.

The taxes it collects are a special assessment in the downtown district paid for by those properties that are located within the district.

Victoria Hekkers

1:43 pm on Wednesday, August 22, 2012

It is clear Bill that you are not Bill..No integrity..false allegations, not respectful or professional..backstabbing behavior. I have no doubt who Bill really is. The description fits to a tee.

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Joan Skimmons

1:55 pm on Wednesday, August 22, 2012

I am a business owner and I am sorry to see Megan leave. She was great to work with. The downtown has had very positive growth and there are many to thank for it. The BID is just one part of the team that has moved the city forward. It is a shame that the disbutes continue and that the BID director has been in the line of fire. I will miss Megan.

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Robin

2:06 pm on Wednesday, August 22, 2012

"Chris B" you should run for alderman.

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Johnny Paycheck

3:38 pm on Wednesday, August 22, 2012

So she quit because her boss was giving her a hard time? Big deal... Not everyone is going to get along with their boss or bosses. There are personality conflicts that come into play all the time in the workforce. Only in a government job like does does anyone seem to think they have all these rights that nobody else has in an "employment at will" state.

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Christine VanderBloemen

5:38 pm on Wednesday, August 22, 2012

Another person who has not the slightest idea of what it is like being the executive director of the BID. You do not have just one boss...you have all of the members of the BID board of directors, the business owners, the property owners and the city council and mayor to contend with. I think she held up quite well under all of the intimidation. Maybe you would like to run for executive director. Then you could get a first hand experience.

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Chris B

5:56 pm on Wednesday, August 22, 2012

Aren't there like 12 to 14 people on the BID Borad? Why so many???

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Sarah Millard

6:37 pm on Wednesday, August 22, 2012

Chris B, why do you have a problem with the number of people on the board? They are all volunteers.

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Chris B

6:51 pm on Wednesday, August 22, 2012

Sara, I never said I had a problem with the number of people, I am just asking why so many? I understand the the BID Board members are appointed by the Mayor for two year terms. Maybe the city has an ordinance that says how many people need to be on this board?

There are obviously some issues with this board that need to be addressed. Hoepfully the Mayor and Common Council can address those issues.

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Paul Paikowski

10:56 am on Thursday, August 23, 2012

People get brought together, some agree, some disagree. There are winners and losers. When the short end doesn't accept defeat and Join the winning side, you have perpetual conflict. SO it goes in the downtown.

Annie Nominous

3:39 pm on Wednesday, August 22, 2012

This commenting thread is crazy...makes my head spin. This comment was not actually written by this person and that comment was uncalled for, etc., etc...what is going on here? Small town politics turned ugly. At least Sarah Millard is giving all of you unhappy people a chance to vent from behind your computer screens, which I give her credit for.

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Annie Nominous

3:46 pm on Wednesday, August 22, 2012

I wish all of you Waukesha people would have been this vocal about the murder of the gas station attendant last May, an innocent hard-working father and husband, as you are obviously so angry about this story. A little perspective here, people! R.I.P. Mr. Rana.

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Dani Sutliff

5:16 pm on Wednesday, August 22, 2012

I am, on both a professional and personal level, deeply saddened by BID Executive Director Meghan Sprager’s resignation. I am especially saddened that Meghan’s resignation comes as the result of what she identifies as months of inexplicable conflict and an insurmountable lack of civil discourse among the current BID leadership.

Meghan’s enthusiasm and optimistic approach towards the success and viability of the downtown business district was evident to many of us who worked closely with her, whether collectively or individually. She displayed both integrity and fairness in her interactions with stakeholders and business owners - especially during times of conflict and controversy – a characteristic I very much appreciated and respected. As a business owner in the downtown, I know I am not alone in feeling downtown Waukesha is losing both a valuable asset and ally with Meghan’s resignation and her commitment and dedication to the downtown business district will be deeply missed.

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Johnny Paycheck

5:52 pm on Wednesday, August 22, 2012

Perhaps she just didn't click with her managers? I have worked for and with some freaky, weird and mean people myself, and quit because of it. It just wasn't "news". Not that I wish it had been-- since it can be very difficult to get a new job when you've publicly said bad things about your old one...

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Sarah Millard

6:44 pm on Wednesday, August 22, 2012

Johnny Paycheck, it's news when a top public employee resigns - especially in a business district that has a historic problem with retaining executive directors. Any document produced by a city employee is subject to open records request. So of course the resignation letter is going to be public.

Is there a way the city can get to the heart of problems in downtown? The downtown taskforce was supposed to bring people together to talk about the problems. That was apparently unsuccessful. How can we resolve this conflict as a community?

Scott L

7:17 pm on Wednesday, August 22, 2012

I have lived in Waukesha my entire life and I can honestly say that I have not seen this city so active and popular as it has been for the past couple of years. No matter what many people think, Waukesha is a great city.
From the comments in this thread it is obvious that Meghan Sprager (and many others too) have played a very important role in the development of our Historic Downtown. Thank you to everyone who deserves praise ;-) However, I am truly saddened that Meghan, or anyone for that matter, is forced to quit a job that they have a passion for.
Like the commenter above noted, it's easy for anyone to sit behind their PC, laptop or tablet and criticize or bash people publicly here on Patch. Those individuals should be ashamed of themselves. I am a proponent of the truth that any situation, no matter how bad it may appear, will work itself out in time. People are people, and varying personalities will eventually find their way through the fog...
As a final note, I would challenge anyone who thinks that they could do better than Meghan Sprager or any others who sacrifice many hard hours to make Waukesha what it has become, to step up in the volunteer line and give it a shot. Which begs the question: What do you do for the benefit of the city of Waukesha?

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the 'sha guy

10:07 pm on Wednesday, August 22, 2012

I understand Meghan not wanting to name names. However, by not naming people she is essentially making everyone on the board appear guilty.

If I were a BID board member and had a good working relationship with Meghan and the staff, I would be furious. Furious that community members may think that I was the problem. If she makes these claims about a hostile work environment, it is very irresponsible to not let people know what the problems were and who was causing them.

To let the community just assume and circulate rumors about who the bullies were does even more harm and a greater disservice to the city and BID.

I think at minimum a meeting with the Mayor is in order before she leaves so he is fully aware of who is causing problems on BID and arrangements can be made for them to step down or not be reappointed.

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brian

11:06 pm on Wednesday, August 22, 2012

Slander: false and malicious statement or report about someone.

Since Meghan is refusing to provide concrete evidence regarding her comments, all we are left with is her committing slander: a false and malicious statement or report about the BID.

Can't people get sued for slander?

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Patty

8:03 am on Thursday, August 23, 2012

The important qualifier for slander is "false".

Daniel Chadwick

6:37 am on Thursday, August 23, 2012

There's a really good piece here by Susan Annunzio of Chicago Booth business school on the 'executive bullying effect' - it's not always as overt as seems to be the case here - but that makes it even more important to shine a light on it IMO - good read: http://www.iedp.com/Blog/My-Way_or_the_Highway

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Anonymous

7:00 am on Thursday, August 23, 2012

Daniel that was a great article and truly explains bullying in the workforce. Seems like this day and age that more people are falling into this predicament. The attitude in corporate settings is to stay silent or else. When the middle class continues to be squeezed we are left with no voice in order to earn a paycheck to support our families. In the end here the residents need to speak up and get these pompous BID individuals that are the bullies off this board once and for all. Here we loose a hard working and committed young woman with a zest to improve Waukesha and willing to work the extra hours and go way above and beyond! It is fairly evident that the perpetrators here have an agenda and it is not what is best for Waukesha. Also for the record I have no connections with the BID or this young woman in any way. I am just a concerned lifetime citizen of Waukesha as well as a family member of a long time 30+ years Waukesha business owner.

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stephanie

4:45 pm on Thursday, August 23, 2012

Anyone can claim hostility or bullying, however without any specific examples of names or situations, all we are left with is baseless rumor and innuendo. Meghan has provided no specific examples, and therefore has discredited the entire BID and herself.

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Jim Hahn, CFRE

3:05 am on Friday, August 24, 2012

Meghan does NOT need to name names in a public forum -- which is just gossip. What gives weight to her concerns is the respect she garnered as a professional and committed employee. She has made the BID board aware of her concerns (which is a matter of public record) -- it is THEIR job to conduct an investigation, preferably by securing an objective third-party to interview parties and report on findings. What THEN needs to be reported to the public is ONLY whether or not her concerns were found to have merit and WHAT specific steps are being taken to address them moving forward.

The mayor should be involved, but his appointments to the board seem to be a part of the tension. Any solution should also address this conflict in a way which gives the community confidence that the board's membership truly represents the district's interested parties proportionately (building owners, business operators, residents).

It may necessitate calling for the mass resignation of the current Board to start with a fresh slate and to put the credibility of the BID above personal ego. Who knows? But attacking Meghan is unproductive and malicious. She is only the latest BID director to depart under a cloud. We should, as many here have done, thank her for her exceptional and professional service and wish her well, as we focus on solutions moving forward.

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